Who are we?
Privacy and integrity policy
Maintain confidentiality of information
One of our main goals at Labayh is to preserve the privacy of users, so we at Labayh are committed not to disclose any personal information, whether to the consultant or the beneficiary, such as “name, address, e-mail, etc.” to any party within the limits permitted to us according to the law of the Kingdom of Saudi Arabia. Access to this information will only be allowed to professional team work supervising Labayh.
Data we collect from you
We at (Labayh) collect and save the data that the beneficiary enters, specifically the following data:
The data requested from the beneficiary in his personal account in the application, is name, mobile number, password, and the password is kept encrypted without prejudice to its confidentiality.
Information of prepaid cards / credit cards / Mada cards / Visa that the beneficiary chooses to enter and keep its data in his personal account, to the extent necessary without prejudice to its confidentiality.
(Notes and complaints submitted by the beneficiary via the (contact us) feature
Beneficiary evaluation of the application, specialists and services provided
Messages sent by the beneficiary to any e-mail of ours
Period of retention of your personal data
We keep your personal data for as long as necessary to serve you, as long as you continue to receive our services, and as long as your account remains registered with us. We may also have to retain some personal data generated by your use of our application in implementation of laws, regulations, or decisions that oblige us to do so, to the minimum extent possible that is compatible with the law.
Technical defect in application and interruption of service
We do our best to ensure that Labayh works at its best and that sessions and programs are provided in a stable, secure environment that preserves your privacy. But if this happens, we hope that you contact us, and the problem will be resolved.